Our facility is located in North Carolina. We process and ship orders Monday- Friday. Please allow 1-2 business days for processing. You will receive a tracking number once your order has shipped. If you have questions about your order, please call our customer service department at 1-833-LEG-REST (1-833-534-7378).
We offer free shipping on ALL orders within the United States. No minimum order is required! Select our Standard Shipping Option for US orders to receive free shipping. Allow 3-10 Business Days to receive your order within the continental U.S. For orders to Puerto Rico, other US Territories, and Military APO's, please allow 7-14 Business Days to receive your order.
*Shipments sent outside the US may also incur an import duty, excise tax, VAT or other charges from the government of the destination country. Persons receiving the shipments are legally obligated to pay the duty and VAT charges. Please take note -Lounge Doctor does not collect any duty or tax on international shipments and cannot be responsible for any of these charges.
PLEASE NOTE: UPS does NOT deliver to PO Boxes and require a physical address. UPS does NOT deliver on weekends or holidays. Expedited shipping charges are non-refundable.
To check the status of any order, simply set up an account when you place your order or call us toll-free at 1-833-LEG-REST (1-833-534-7378) to inquire.
We offer a wide variety of additional shipping options below, so you can choose the shipping method that’s perfect for you. Some Expedited Shipping options may not be available for certain products.
**Expedited orders will ship the same day unless the order is placed after 2:00 pm (Eastern time) then the order will be processed for shipping on our next business day. Please contact customer service for more information at firstname.lastname@example.org or call 1-833-LEG-REST (1-833-534-7378)